DMS service management system
Precision Maintenance, Zero Downtime: Proactive Service Management for Your Infrastructure
JIUROAD’s Device Management System (DMS) provides a centralized, industrial-grade solution for the real-time monitoring, remote diagnostics, and lifecycle maintenance of your global charging and parking assets.
What is JIUROADCHG DMS
The DMS is a dedicated service-oriented platform that acts as the “health monitor” for your infrastructure. While the CMS handles the business, the DMS handles the hardware. It ensures that every power module, sensor, and robotic component in our 3D stations and DC chargers is performing at peak efficiency, significantly extending the lifespan of your investment.
Visualized Data Analytics
Intuitive dashboards that turn complex technical data into actionable insights for site managers.
Multi-Protocol Support
Fully supports OCPP and proprietary industrial protocols for deep-layer hardware communication.
High Reliability Architecture
Distributed cloud deployment ensures the management platform remains online even during peak network traffic.
Open API Integration
Easily connect our DMS data with your existing ERP or building management systems.
Core Capabilities & Service Modules
24/7 Real-Time Health Monitoring: Track the technical heartbeat of your hardware. Monitor internal temperatures, voltage stability, and mechanical movement cycles of 3D parking components in real-time.
Intelligent Fault Diagnosis: Our AI-driven diagnostic engine automatically identifies technical anomalies. Instead of waiting for a failure, the system alerts your team to potential issues before they cause downtime.
Remote O&M (Operation & Maintenance): Perform remote resets, parameter adjustments, and firmware updates (OTA) without sending a technician to the site. This reduces field service costs by up to 80%.
Lifecycle Asset Management: Track the history of every device, from installation and commissioning to every repair and component replacement. Our system generates detailed “health reports” for each asset.
Work-Order Automation: When a hardware fault is detected, the DMS can automatically generate a service ticket, assign it to the nearest technician, and track the repair progress until completion.
Minimize Risk, Maximize Performance
Transition from reactive repairs to proactive maintenance. Contact us today to see how the JIUROAD DMS can safeguard your charging network.